CUSTOMER OBSESSION

Maporama offers a complete range of support and services to ensure customers around the world obtain the maximum business benefit from the deployment of their location-centric information.

At Maporama International, everything is organized with one single objective in mind: absolute customer satisfaction. This strong customer orientation concerns all Maporama’s personnel as everyone is motivated by special bonuses that reflect the level of our customers’ satisfaction. Thus, everyone here at Maporama is, in a sense, member of Maporama’s Customer Support.

Customer Support

A full scale of customer support services is available to assist you in implementing and fine-tuning Maporama’s applications, ranging from 24/7 hotline support to email assistance in order to get the best from our services.  

Consulting Services

When carrying out mission–critical projects, Maporama’s experts will assist you in finding the most efficient means to integrate to your own corporate database and deploy location-centric applications. Consulting services are available to assist customers in all stages of the deployment lifecycle, from initial analysis of address data, geocoding to integration to your corporate database.

Training

Although Maporama’s solutions are designed to require no specific expert knowledge, the particular application your company is implementing may be fully customized – in such cases, you may opt for one of our training packages.